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Frequently Asked Questions

What is UNHCR?
What does the UNHCR office Canberra do?
How is UNHCR funded?
Who is a refugee?
Who is an asylum-seeker?
How many refugees are there today?
How are refugees protected?
What are the obligations of a refugee?
What rights does a refugee have?
Who decides who is a refugee?
Are persons fleeing war or war-related conditions such as famine and ethnic violence refugees?
Who are the world's internally displaced people?
What is UNHCR's position vis-a-vis the internally displaced?
Must every refugee undergo individual status determination?
How does UNHCR distinguish between a refugee and an economic migrant?
May governments deport persons who are found not to be refugees?
Can a criminal be a refugee?
Can a war criminal be a refugee?
Can a soldier be a refugee?
Are there asylum guidelines on stowaways or people rescued at sea?

What is UNHCR?

The Office of the United Nations High Commissioner for Refugees (UNHCR) is the UN Refugee Agency, with a specific mandate to help protect refugees and help solve refugee problems worldwide.

Established in 1951, over the past five decades the agency has helped an estimated 50 million people restart their lives. Today, UNHCR has more than 6,000 staff in 116 countries helping some 31.7 million people.

UNHCR’s most important responsibility, known as ‘international protection’, is to ensure respect for the basic human rights of refugees including their ability to seek asylum and to ensure that no one is returned involuntarily to a country where he or she has reason to fear persecution.

UNHCR promotes international refugee agreements, monitors government compliance with international law and provides material assistance such as food, water, shelter and medical care to fleeing civilians. UNHCR also seeks durable solutions for refugees whether through voluntary repatriation, integration into country of first asylum, or resettlement to a third country.

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What does the UNHCR office Canberra do?

In the Canberra, the Regional Office for Australia, New Zealand, Papua New Guinea and the South Pacific provides legal, resettlement and information services:

The Legal Protection Unit liaises with governments in the region on refugee and asylum policy. It provides training for officials working with refugees and advises authorities on best international standards in respect to legislation, policy and procedures. UNHCR also monitors the application of the Refugee Convention in the region and intervenes in individual cases when they raise important issues of principle, which set standards for the wider protection of refugees.

The Resettlement section works closely with the Australian and New Zealand immigration authorities on the composition of their quotas for resettled refugees and assists in the submission of individual cases.

The Public Information Unit raises awareness about UNHCR's work and refugee issues amongst parliamentarians, schools, the media and the general public. It is the first point of contact for media in the region and can provide the latest information on UNHCR's work world-wide. The Regional Office Canberra also has a wide range of educational resources and display materials for teachers, community groups and the general public.

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How is UNHCR funded?

UNHCR is almost entirely funded by direct, voluntary contributions from governments (more than 90 percent of total contributions) and other donors such as corporations, trusts and individuals. There is also a very limited subsidy from the regular budget of the United Nations, which is used exclusively for administrative costs.

For further informations on donors to UNHCR click here

In Australia, UNHCR’s national association Australia for UNHCR raises funds to support UNHCR’s work overseas. Click here to find out more...

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Who is a refugee?

A refugee is a person who "owing to a well-founded fear of being persecuted for reasons of race, religion, nationality, membership of a particular social group, or political opinion, is outside the country of his nationality, and is unable to or, owing to such fear, is unwilling to avail himself of the protection of that country…"

Article 1, The 1951 Convention Relating to the Status of Refugees

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Who is an asylum-seeker?

An asylum-seeker is a person who has left their country of origin, has sought refugee status in another country, but has not yet been granted refugee status and is a awaiting a decision on their application.

How many refugees are there today?

The number of refugees and internally
displaced persons (IDPs) under the care of UNHCR rose by 2.5 million in the course of 2007, reaching an unprecedented 25.1 million by the end of the reporting period.

The number of refugees under UNHCR’s responsibilty rose from 9.9 to 11.4 million by the end of 2007.

The global number of people affected by conflict-induced internal displacement increased from 24.4 to 26 million,with UNHCR currently providing protection or assistance either directly or indirectly to 13.7 million of them.

Analysis of refugee data reveals two major patterns.

First, the vast majority of refugees are
hosted by neighbouring countries with over 80 per cent remaining within their region of origin.
Second, available information indicates that the number of urban refugees continues to grow. It
is estimated that half of the refugee population was residing in urban areas at the end of 2007.

While the number of refugees and IDPs falling under UNHCR’s responsibility was estimated at
25.1 million, available information suggests that a total of 67 million people had been forcibly
displaced at the end of 2007.

This includes 16 million refugees, of whom 11.4
million fall under UNHCR’s mandate and some
4.6 million Palestinian refugees under the
responsibility of the United Nations Relief and
Works Agency for Palestinian Refugees in the
Near East (UNRWA).

The number of IDPs is estimated at 51 million worldwide; some 26 million were displaced as a result of armed conflict and another 25 million were displaced by natural disasters. In addition, while often not considered as being displaced per se, it is
estimated that there are some 12 million stateless people worldwide.

Source: 2007 Global Trends

How are refugees protected?

Governments normally guarantee the basic human rights and physical security of their citizens. But when civilians become refugees this safety net disappears. UNHCR's main role in pursuing international protection is to ensure that states are aware of, and act on, their obligations to protect refugees and persons seeking asylum. However, it is not a supranational organization and cannot be considered as a substitute for government responsibility. Countries may not forcibly return refugees to a territory where they face danger or discriminate between groups of refugees.

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What are the obligations of a refugee?

Refugees are required to respect the laws and regulations of their country of asylum.

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What rights does a refugee have?

A refugee has the right to safe asylum. However, international protection comprises more than physical safety. Refugees should receive at least the same rights and basic help as any other foreigner who is a legal resident, including freedom of thought, of movement and freedom from torture and degrading treatment. Economic and social rights are equally applicable. Refugees should have access to medical care, schooling and the right to work.

In certain circumstances when adequate government resources are not immediately available, including the sudden arrival of large numbers of uprooted persons, UNHCR and other international organizations provide assistance such as financial grants, food, tools and shelter, schools and clinics. With income-generating and skill training projects, UNHCR makes every effort to ensure that refugees become self-sufficient as quickly as possible.

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Who decides who is a refugee?

Governments establish status determination procedures to decide a person's legal standing and rights in accordance with their own legal systems. UNHCR may offer advice as part of its mandate to promote refugee law, protect refugees and supervise the implementation of the 1951 Refugee Convention. The agency advocates that governments adopt a rapid, flexible and liberal process, recognizing how difficult it often is to document persecution.

UNHCR's 70-member Executive Committee sets non-binding guidelines and the agency's "Handbook on Procedures and Criteria for Determining Refugee Status" is an authoritative interpretation of the 1951 Convention. In countries which are not party to international refugee instruments but who request UNHCR's assistance, the agency may determine a person's refugee status and offer its protection and assistance.

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Are persons fleeing war or war-related conditions such as famine and ethnic violence refugees?

The 1951 Geneva Convention, the main international instrument of refugee law, does not specifically address the issue of civilians fleeing conflict, though in recent years major refugee movements have resulted from civil wars, ethnic, tribal and religious violence.

However, UNHCR considers that persons fleeing such conditions, and whose state is unwilling or unable to protect them, should be considered refugees. Regional instruments such as Africa's OAU Convention and the Cartagena Declaration in Latin America support this view.

Some countries argue that civilians fleeing generalized war or who fear persecution by non-state groups such as militias and rebels, should not be given formal refugee status. It is UNHCR's view that the origin of the persecution should not be decisive in determining refugee status, but rather whether a person deserves international protection because it is not available in the country of origin.

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Who are the world's internally displaced people?

They are individuals or groups of people who have been forced to flee their homes to escape armed conflict, generalized violence and human rights abuses. Millions of other civilians who have survived natural disasters such as floods are also generally classified as IDPs, but, except in execeptional circumstances, do not fall within the operational capacibilities of UNHCR.

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What is UNHCR's position vis-a-vis the internally displaced?

UNHCR's mandate specifically covers refugees, but in the last 30 years it has assisted in more than 30 IDP operations around the world, from Columbia to Liberia to Afghanistan.  A comprehensive agreement reached in 2005 reinforced and made more explicit the roles of the international community and specialist agencies in helping internally displaced people.  Under this agreement, UNHCR assumes the lead responsbility for protection, emergency shelter and camp management for internally displaced people. As of January 2006, UNHCR has taken on this role for several countries.

Must every refugee undergo individual status determination?

People who apply for refugee status normally need to establish individually that their fear of persecution is well-founded. However, during a mass exodus such as occurred from Kosovo or Africa's Great Lakes, it may not be possible to carry out individual screening. In such circumstances, particularly when civilians are fleeing for similar reasons, it may be appropriate to declare 'group' determination of refugee status, whereby each civilian is considered as a refugee, prima facie – in other words, in the absence of evidence to the contrary.

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How does UNHCR distinguish between a refugee and an economic migrant?

An economic migrant normally leaves a country voluntarily to seek a better life. Should he or she elect to return home, they would continue to receive the protection of their government. Refugees flee because of the threat of persecution and cannot return safely to their homes in the prevailing circumstances.

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May governments deport persons who are found not to be refugees?

Persons who have been determined, under an equitable procedure, not to be in need of international protection are in a situation similar to that of illegal aliens, and may be deported. However, UNHCR does urge that protection be granted to people who come from countries devastated by armed conflicts or generalized violence. The agency also advocates that rejected asylum seekers be granted the right to a review before being deported.

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Can a criminal be a refugee?

A criminal who has received a fair trial for a common law offence and who flees his country to escape jail is not necessarily a refugee. However, a person accused of these or other non-political crimes, whether innocent or guilty, and who may also be persecuted for political or other reasons, is not necessarily excluded from refugee status. Furthermore, people convicted of the 'crime' of political activism may well be refugees.

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Can a war criminal be a refugee?

Persons who have participated in war crimes and violations of international humanitarian and human rights law – including the crime of terrorism – are specifically excluded from the protection accorded to refugees.

In practice, especially during a mass exodus, it is sometimes difficult to separate persons suspected of serious human rights violations from bona fide refugees especially for a humanitarian organization such as UNHCR which is neither a police force or a judicial body. In the 1990s, for instance, known violators were living in the huge refugee camps for Rwandans established in surrounding countries.

The most viable solution is to provide support initiatives such as the international tribunals for Rwanda and the former Yugoslavia, to bring war criminals to justice. UNHCR is obligated to share with these and other relevant U.N. organizations pertinent facts on such issues while sensitively handling information which refugees have confidentially divulged to field staff.

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Can a soldier be a refugee?

A refugee is a civilian. A person who continues to pursue armed action against his or her country of origin from the country of asylum cannot be considered a refugee.

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Are there asylum guidelines on stowaways or people rescued at sea?

Shipmasters have an obligation under international law to rescue any persons in distress at sea. In some cases, such as the exodus of Vietnamese boat people, such persons were asylum-seekers. Clandestine stowaways may also be asylum-seekers.

Persons rescued at sea should be disembarked at the next port of call, where they should be admitted, at least on a temporary basis, pending resettlement. Some flag states of rescuing ships have provided guarantees of resettlement for rescued persons.

There is no binding international convention relating to stowaway asylum-seekers and their reception varies widely. UNHCR advocates that, wherever possible, stowaways should be allowed to disembark at the first port of call, where their refugee status may be determined by the local authorities. If a port state does not allow a stowaway to disembark, and the ship's next port of call is in a state where the stowaway's life is threatened, then the action is tantamount to forcible return (refoulement).

In such cases, UNHCR officials try to arrange an on board interview and if the asylum seeker is found to be a refugee, they assist in finding a permanent solution, usually third country resettlement.

For more basic facts, including information on our High Commissioners and other FAQs, please go to the UNHCR main web site.

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Picture of graph for UNHCR statistical information Refugee Statistics
Click here for data, trends and statistical reports on the
"People of concern to UNHCR."

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Protecting refugees and the role of UNHCR
Answers to some of the most commonly asked questions about refugees themselves and how the agency attempts to help them. (pdf, 3Mb)

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NGO Partnerships in Refugee ProtectionNGO Partnerships in Refugee Protection
Questions and answers on UNHCR's work with NGOs
(pdf, 1Mb)
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1951 to Today

A history of the Refugee Convention
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1951 Convention Q&A
The most frequently asked questions about this key treaty.
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Previous High Commissioners

Earlier leaders of the Refugee Agency.
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Internally Displaced Persons Q&A
Questions and answers on IDPs, the world's largest group of vulnerable people.

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